The strong personal relationships we’ve built with clients over our decades of lending are at the heart of our business. We believe in good, old-fashioned banking — no call centres or automated responses — with a trusted team of experts at the end of the phone. Here we meet some familiar and less familiar faces, who help ensure Commercial Acceptances’ longevity and success.
This blog is from Rachel Parratt, who talks to us about her proudest moments, favourite place to travel and more!
Can you give us an overview of your role?
I manage the staff and office here at CA. I also help out with the lending teams as required. I am first point of contact for customers and work with logistics, building management, sub-contractors, H&S, facilities management, Mental Health First Aider, to name but a few!
Did you always expect to be working in financial services?
No, I spent 11 years working in NHS, so this was a huge change for me.
What have been some of the most rewarding moments of your time at CA?
Having control of our office move and seeing the final outcome once completed, managing the Covid restrictions, overseeing the team’s transition back to the office after lockdown and in general, progressing in my role at CA.
Where is your favourite place/s to travel?
I love Greece - I love to be in nature as I find it grounding.
What is one of your proudest moments?
Becoming a Nanna and my daughter getting married.
What is your favourite book?
I love to read, so anything crime related. On the complete other end of the spectrum, I enjoy reading self-care books and anything to do with the universe and crystals.
